FAQ

Get Answers To Common Roofing Questions

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This Secure Roofing & Coatings FAQ covers common roofing questions from property managers, contractors, and facility teams about our commercial roofing services. Get service clarifications about restoration coatings, maintenance programs, and waterproofing solutions that help you figure out what makes sense for your building.

Got questions about your commercial roof? We’ve got straightforward answers that actually help you out.

General Service Questions

Basic info about Secure Roofing & Coatings services and how we help commercial property teams all across Canada.

What areas do you serve?

Secure Roofing & Coatings works on commercial roofs across Canada from our Calgary headquarters. We travel to job sites in all provinces for restoration coatings, maintenance programs, and waterproofing work.

Project timelines depend on how big your building is and what kind of work we’re doing. Most restoration coating projects take 3-7 days, while maintenance inspections usually take about half a day. We work around your schedule so we don’t mess up your business.

Absolutely. We handle emergency commercial roofing repairs. Call us right away for urgent leaks or damage that’s threatening your business operations. We bump emergency calls to the front of the line and often get someone out the same day for serious problems.

Restoration Coating Questions

Service clarifications about our commercial roof restoration coating systems and how we apply them.

How long do restoration coatings last?

Our restoration coating systems usually give you 15-20 years of extra roof life when you keep up with maintenance. How long they actually last depends on what condition your roof is in now, what kind of weather it deals with, and whether you stick with a maintenance program.

Restoration coatings work on most commercial roof surfaces including modified bitumen, built-up roofing, SBS membranes, single-ply systems, metal roofing, and concrete. We check out your specific roof type to recommend the right coating systems.

Restoration coatings typically cost 40-60% less than ripping everything off and starting over while giving you 15+ years of extra use. Exactly how much you save depends on your roof size, condition, and what replacement would cost in your area.

Maintenance Program Questions

Common roofing questions about our preventative maintenance services and inspection programs.

How often should commercial roofs be inspected?

We recommend yearly inspections for most commercial roofs, plus extra checks after really bad weather. Roofs that get lots of foot traffic or have equipment on them might need attention more often.

Our maintenance programs include thorough inspections, photo documentation, ranking problems by priority, cost estimates for repairs, and regular updates about your roof’s condition and what’s coming up.

You bet. Regular maintenance often doubles how long commercial roofs last by taking care of small problems before they turn into major disasters. Planned maintenance costs way less than emergency repairs or having to replace your roof too early.

Insurance And Safety Questions

Service clarifications about our insurance coverage, safety procedures, and warranty protection.

What insurance coverage do you carry?

Secure Roofing & Coatings has full WCB coverage and five million dollars in liability insurance. This comprehensive coverage protects your property and our crews during all commercial roofing work.

Yes, we give you written warranties on all restoration coating and repair work. Warranty terms depend on what kind of service and materials we use. We stand behind our work with real guarantees you can actually count on.

We keep documented safety procedures, use proper equipment, and do regular crew training. Our safety record includes zero major accidents because we take protective measures seriously on every single job.

Getting Started Questions

Info about requesting quotes, scheduling inspections, and getting your commercial roofing project going.

How do I get a quote?

Give us a call or send an email to talk about your commercial roofing needs. Most quotes need us to come look at your roof in person and take photos. We usually get inspections scheduled within 2-5 business days after you first contact us.

Yes, we do no-cost roof inspections that include photo reports and detailed quotes. This assessment gives you clear information for making smart decisions about your commercial roofing options.

Building size, roof type if you know it, current problems, and when you need the work done help us give you better initial guidance. Photos of problem areas are helpful but you don’t need them to get started.

Still Have Questions About Your Roof?

Call (403) 619-5706 or fill out our form.